Contact Us

Hello! Feel free to reach out to us if you have any questions or you are concerned about your order. Our Customer Service team is happy to assist you.

Chat With Us

For quick answer, our team will be happy to chat with you.
Hours: 9:00 am - 5:00pm (EST), Monday-Friday
Response time: Usually a few minutes

Start Chat

Electronic Mail

All support email is received by our customer support ticketing system. Our team usually responds within 36 business hours.

Mail or Shipment

eSmartr head office is a secured facility and unscheduled walk-ins are not permitted. All mail and parcels are received and processed by our operations team.
Response time: Usually 2 business days after receipt.

Canada and the USA Corporate HQ
350 Britannia Road East, Unit 1
Mississauga ON, L4Z 1X9